If your order is in stock and we process the charges to your credit card, it will ship within 3-5 business days from the date of your order. Most of our suppliers provide tracking information and we will send you this information to the e-mail address you provided when checking out.
We ship goods from multiple facilities, so if your order is incomplete, don’t worry, the remaining items will be shipped to you soon. Keep an eye on your emails to ensure all orders went through.
We offer $1.99 flat rate shipping on each item. Where you have purchased multiple items from the same supplier, we will endeavour to liaise with them to combine shipping costs, but this cannot be guaranteed.
Shipping rates are kept low by minimizing packaging, while always ensuring the safety of the goods.
CAN I CHANGE MY SHIPPING ADDRESS?
Please ensure that delivery information you provided is correct before submitting your order to prevent loss in the mail.
If you need to make any changes to your shipping address, please contact us within 24 hours of placing the order. Note that once the item has been fulfilled and marked as shipped, we are not able to make any changes or cancellations to your order.
We will not be responsible for lost or undelivered parcels if you moved from the address you provided us.
HOW LONG WILL DELIVERY TAKE?
Delivery can depend on the destination country. Generally your order is shipped within 3-5 days and delivery can take from to 1-3 weeks to US, UK, CAN and AUS and 2-6 weeks elsewhere.
Of course, Customs, Postal Services and our shop are completely different entities consequently, we are not liable for any delays caused by customs or local postal services.
Please also consider that delays may occur due to Holidays or unforeseen events such as flood or typhoon.
WILL I NEED TO PAY FOR CUSTOMS AND TAXES ON ARRIVAL?
This may be a requirement in your country and if so, it is not covered in the purchase or shipping of your item/s. However our suppliers place the lowest price on the goods to minimize any possible costs on your part.
WHERE ARE YOUR ITEMS SHIPPED FROM?
Orders are shipped from our approved suppliers in Southeast Asia. As our items are stored in several warehouses, your order may be shipped in separate packages.